Shipping Terms

Shipping Terms

The delivery of the goods is insured throughout Germany by DHL including shipment tracking.

Shipping (including statutory VAT):
Domestic deliveries (Germany):

We calculate the shipping costs at a flat rate of €5.95 per order.
From an order value of €50.00 per individual order, we deliver free of charge within Germany.

Deliveries abroad :

Unfortunately, due to increasingly complicated and cost-intensive regulations, these are currently not offered.

Delivery of services:

There are no shipping costs for services such as card readings (digital content that is not delivered on a physical data carrier). The results of the respective service will be sent to you promptly by email.

delivery times

Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 working days, for deliveries abroad within 5-7 working days after conclusion of the contract.
Please note that there is no delivery on Sundays and public holidays.

Return & Exchange

We generally accept returns and exchanges.
Contact us within 14 days of delivery.
Then return the items to us within 30 days of delivery. However, you as the buyer bear the costs of the return shipping.
If the goods reach us undamaged in their original condition, you will be refunded your full purchase price including the original shipping costs.